Course Description

Writing is an important part of communication. It is valuable skill for managers and employees. Professional business correspondence enhances the corporate image and connect the company with partners and stakeholders. 

This “Business Writing Skills” will give delegates clear guidelines and practices to create extraordinary internal and external correspondence that combines clarity with impact so thir business writing becomes impressive.

Course Goal

To enhance participants’ knowledge, skills, and abilities to plan, draft, review their business writing and ensure the produced document is impressive.

Course Objectives

By the end of the course, participants will be able to:

• To learn the ten rules of Effective Business Writing
• To have a step-by-step plan for more effective business communication
• To know what to write at the beginning, middle, and end of each piece of writing
• To understand the difference and usage between formal and informal language
• To review some common grammar challenges for non-native English speakers
• To recognize how to use clear and simple English
• To explore a variety of business documents and look at ways to improve them
• To create the right impression when writing
• To learn how to respond to complaints in a professional manner

Who Can Benefit

• HR and admin professional involved in internal written communication.
• Commercial teams involved in written correspondence with customers.
• All business professionals who communicate using written words.